Video Support
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The Streaming Video and Streaming Audio Technology

 Instead of having to download an entire audio or video file BEFORE you can use it, streaming files download AS you use them. The streaming formats that Bengalnet Communications currently supports are RealVideo ONLY. Windows Media will soon also be supported.

To be able to play RealMedia streaming audio and movies, your will have to download their plug-ins. Once you download and install the plugins properly, you will be able to visit and enjoy many other Multimedia Websites like Bengalnet Website that deliver Audio and Video on the web.





If you are having trouble viewing video in your browser, here is some support and help for you.





Required Hardware

Windows 95, NT, 3.1

  • Pentium or greater
  • 16MB RAM or greater
  • 2MB Hard Disk Space
  • 16-bit Sound Card
  • 28.8 modem or greater
  • 256 color or greater
    		• MAC

  • PowerPC
  • 16MB Ram or greater
  • 2 MB Hard Disk Space
  • 28.8 modem or greater
  • 256 color or greater





    • Web Browser

    Bengalnet Multimedia uses DynamicHTML. It can be viewed using Netscape 4.0 or above, Microsoft Internet Explorer 4.0 or above or other web browsers that support HTML 4.0.

    You can download a browser at the Netscape site or the Microsoft site.






    Browser Configuration

    In order to enable your browser to accept streaming video you must configure your Preferences correctly.

    Netscape Navigator for Win95 or Macintosh
    or
    Internet Explorer for the Macintosh

    Open your browser and choose the EDIT menu.
    Select Preferences and choose Applications or Receiving Files.
    Add a New helper with the following information in the appropriate fields.

  • Description: RealMedia File
  • Extension: .ra, .ram, .rm
  • MIME Type: audio/x-pn-realaudio

    • Make sure the files are Handled By: the RealPlayer application.
    You must set another New file for the RealPlug-in.
    Change the Description to RealPlayer Plug-in. Extension to .rpm
    and Mime type to audio/x-pn-realaudio-plugin.


    Internet Explorer 4.0 on Windows:

    Right click on My Computer.
    In the Windows explorer, click View then Options.
    Click the File Types tab.
    Add a New helper with the following information in the appropriate fields.

  • Description: RealMedia File
  • Extension: .ra, .ram, .rm
  • MIME Type: audio/x-pn-realaudio
    • Click the Edit button, enter the following information in the Action dialog box.
    Action open.
    Application used to perform action browse to the location of the application RealPlayer.
    Click OK then click Close.







    Common Problems

    RealVideo
  • Audio Playback Quality
  • Video Playback Quality
  • Firewalls
  • Full Screen Playback

    • Real: cannot buffer entire clip

    If you recieve the message cannot buffer entire clip you need to lower the number of seconds your player is taking to buffer the stream.

    For Windows

    Right click on the video image. Select Edit Preferences. Under the General tab look for Buffered Play. Choose Buffered at least... Enter the number of seconds you want your player to buffer for (try 10 seconds). Click OK.

    For Mac

    Hold down mouse button on video image. Select Edit Preferences. Look for PerfectPLay/BufferedPLay. Choose Buffered at least... Enter the number of seconds you want your player to buffer for (try 10 seconds). Click OK.

    Please send us your feedback and comments.


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